Privacy policy

1. Who we are

This notice explains how Hamja Sultan, operating as UX with Sultan, handles personal information through uxwithsultan.com, its free-resource forms, digital-product purchases and related support. Contact hello@uxwithsultan.com.

Business correspondence address:
Sanjan bunder road, Sanjan - 396150. Tal : Umbergaon Road, Dist: Valsad. Gujarat, India.

Our existing About and Contact sections provide further information.

2. What information is involved

• Resources and subscriptions: your email, any name you provide, the resource requested, marketing preference and signup source.
• Orders: customer details entered at checkout, product, order/transaction reference, amount, payment status and any billing information required for the transaction.
• Enquiries: your message and any attachments. Portfolio project enquiries may also include the service requested, project description and budget you choose to supply.
• Website operations: information such as IP address, browser/device details, visited pages, timestamps, cookies and logs processed by the website and enabled service providers.

Please do not send passwords, OTPs, complete card details or unrelated client records. We do not need access to your Notion account to sell you a template.

3. How we use it

We use information to send a resource you request, process and document a purchase, provide the purchased access, answer enquiries, resolve access/payment problems, keep necessary business records and protect the service from misuse. Necessary delivery and order messages are distinct from promotional emails.

Promotional messages are sent only according to the marketing choice you provide. You can decline optional marketing without losing the free ebook, and unsubscribe later. If you do not provide information necessary to deliver a resource or process an order, we may be unable to complete that request. We do not sell or rent contact lists.

4. Who receives information

We use FlexiFunnels for website/funnel and order functions, and Razorpay for payment processing. Information needed for those functions is processed through those services. Our email and support systems process the messages they deliver or receive. No separate analytics service has been configured by us. Built-in platform measurement and operational cookies may still apply.

Payment credentials are entered through the payment interface. We use order and status information for fulfilment and support rather than requesting your full card number or CVV. Each service also has its own privacy notice: FlexiFunnels and Razorpay.

Where necessary, information may be provided to professional advisers, lawful authorities or service providers supporting an issue, limited to the relevant purpose. Providers may operate outside India; transfers must follow applicable safeguards and restrictions.

5. Cookies, analytics and advertising

Our website uses FlexiFunnels. Although we have not separately configured an analytics service, the platform may process cookies, page visits, form interactions and technical logs as part of its functions. This does not mean the website is cookie-free. Advertising tracking is not described as active unless verified. Optional analytics/advertising tools must not be treated as essential simply to avoid a choice.

We have not configured Meta advertising tracking for this funnel. Before enabling additional advertising tracking, we will update the notice and obtain consent where required. Such tools may share visit and conversion information for attribution, measurement and advertising. Browser cookie controls and any site consent controls can limit some processing; disabling necessary cookies may affect functionality.

Browser cookie controls can help manage stored cookies. Additional consent choices, where provided, apply to the categories described in those choices. A privacy notice by itself does not switch off tracking.

6. Your Notion workspace

You use your own Notion account to duplicate the templates. Information you later enter into your workspace or share with your clients is managed by you under your own arrangements and Notion’s terms. We do not automatically receive that content. If you choose to send a support screenshot, redact private client, financial and other unnecessary information first.

7. Retention

Information is kept for as long as reasonably needed for the purpose for which it was collected or for applicable legal, tax, fraud-prevention and dispute requirements. Marketing preferences apply until withdrawn or the subscription is ended. We retain a minimal suppression record where needed to avoid sending further marketing.

We review information held for these purposes and remove or anonymise it when it is no longer required, subject to applicable retention duties. Order records that must be retained do not become marketing permission. A deletion request may not remove records that law requires us to keep.

8. Choices and privacy requests

To ask about information we hold, request correction or deletion, withdraw consent or raise a privacy concern, email hello@uxwithsultan.com with the subject “Privacy request”. We may verify your identity using proportionate information. We will explain any applicable limitation, retention requirement or further steps. Marketing emails must include an unsubscribe option; you may also contact us to stop them.

Requests are handled under the law in force when received. This notice does not imply every provision of India’s DPDP framework is already in force, and does not restrict rights that apply to you.

9. Security and children

We use reasonable safeguards appropriate to the information handled, including limiting access and avoiding unnecessary sensitive information in support requests. No online system is completely secure. We will assess security incidents and provide notices when required by applicable law.

These business resources are intended for adults. We do not knowingly solicit children’s personal information. If you believe a child has supplied information, contact us so we can assess and address it.

10. Complaints and updates

Privacy complaints can be sent to hello@uxwithsultan.com or the correspondence address above. Complaints can be addressed to the grievance officer below.

This notice is effective from 29 October 2026. Material changes will be explained through an appropriate notice where required. Visiting the site is not a substitute for consent where consent is legally required.

11. Email delivery and marketing

A request for a free resource permits delivery of that resource and related access assistance. Promotional subscriptions are a separate choice. Where you choose to receive marketing, you can unsubscribe in each promotional email or contact us directly. We retain the preference and relevant consent record to manage your subscription. Declining marketing does not prevent free ebook delivery.